Responsible Gaming
Responsible gaming guides every decision on Kryptosino. Gambling has risks, so your safety comes first. You can play responsibly using built-in tools and clear limits. Reality checks, time-outs, and self-exclusion help you stay in control. Our support team is available if you need help.
Basic Principles of Responsible Gaming
Gambling always carries the risk of financial loss. Plan your play and protect your budget. On Kryptosino, players can use safe gaming tools to manage play and maintain control.
- Set personal limits before you start playing: deposit, loss, wager, and session time.
- Use reality checks to track time and spending.
- Take cooling-off breaks at any time, from 24 hours to 30 days.
- Choose self-exclusion if you need a longer pause.
- Review your account and betting history to learn your patterns.
- Never gamble to recover losses or to solve money issues.
- Only gamble funds you can afford to lose.
- Keep gambling separate from work, school, and family time.
- You must be of legal gambling age in your province or territory.
- Increases to limits apply after a waiting period; decreases take effect immediately.
How to Recognize Betting Addiction?
Gambling problems can develop gradually. Watch for warning signs in your behaviour and finances.
- Spending more than you planned or hiding bills.
- Chasing losses or increasing bets to feel the same excitement.
- Restlessness or irritability when trying to cut back.
- Lying to family or friends about playing.
- Borrowing money or selling items to fund gambling.
- Missing work, classes, or social events due to betting.
- Thinking about gambling most of the day.
- Gambling when stressed, bored, or upset.
- Using credit to keep playing.
- Failed attempts to stop, limit, or control your play.
Gambling addiction is a serious condition that needs attention.
How to Deal with Betting Addiction?
Effective steps can reduce harm and support recovery. Our responsible gaming policy provides useful tools and tips to protect your play.
- Set deposit, loss, and wager limits before you play.
- Turn on reality checks and session reminders.
- Use a cooling-off period as soon as gambling stops being enjoyable.
- Choose self-exclusion for at least six months if you need a reset.
- Do not chase losses; end the session and review your budget.
- Remove payment methods and log out when you reach your limits.
- Avoid alcohol or drugs while gambling.
- Share your limits with someone you trust for support.
- Seek professional counselling if gambling affects your life.
- Manage marketing preferences to reduce triggers while you focus on recovery.
Kryptosino supports these steps and can help you enable the right tools in your account settings.
Resources for Getting Help
Independent services provide confidential support across Canada. You can get help online, by phone, or in person.
- Responsible Gambling Council (Canada) – https://www.responsiblegambling.org/
- ConnexOntario (Ontario) – https://www.connexontario.ca/
- Gambling Support BC (British Columbia) – https://www.gamblingsupportbc.ca/
- Alberta Health Services – Addiction & Mental Health – https://www.albertahealthservices.ca/amh/amh.aspx
- Quebec: Jeu: aide et référence – https://www.jeu-aidereference.qc.ca/
- Saskatchewan Health – Problem Gambling – https://www.saskatchewan.ca/residents/health/accessing-health-care-services/addictions-and-mental-health-services/problem-gambling
- Manitoba: Problem Gambling (AFM) – https://afm.mb.ca/programs-services/problem-gambling/
- Gamblers Anonymous Canada – https://www.gamblersanonymous.org/ga/
- Credit Counselling Canada – https://www.creditcounsellingcanada.ca/
Customer Support
If you are concerned about your gambling, you can contact support for practical help and account controls. Your request will be handled discreetly and promptly.
- Live Chat: Available 24/7 in your account Help menu.
- Email: [email protected]
- Responsible Gaming requests: Account settings > Limits or Responsible Gaming.
- Self-exclusion or account closure: Request via Live Chat or email.
- Data and activity reports: Ask Support for your betting and transaction history.
Kryptosino Support can guide you to the right tools and external resources.
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